“Ready to go right out of the box, this all-in-one touch-screen computer provides a big button menu that displays all your favorite functions on the screen at all times. By simply touching the menu option of your choice with your finger, you can get instant access to the Web, email, games, video chat, photo sharing, news, weather and more.”
–Jim T. Miller, Savvy Senior article via The Huffington Post
“We have been studying this field for over five years and testing various computers, nothing comes close to Telikin. With its intuitive and structured menu of applications and clear-cut user interface, Telikin is the first computer truly made for baby boomers and older.”
–Jean Coppola, PhD, Professor of Gerontechnology, Pace University
“This product, hands down, excited me more than anything else I saw at CES. I absolutely LOVED the Telikin! I have not been able to stop thinking about it for my mom. Please let me know how the Canadian version is coming along. I think I will wait for that one for her.”
–From Katy Papadopoulos, Director of All Things Creative.
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“Keep the fun part of personal computing– the Web browsing, e–mail, calendar, photo sharing, games and video chat– and lose the complexity and virus risk. Deliver it all in an 18.6–inch touch–screen device and you have the Telikin Computer.”
–Steve Morgenstern, AARP Tech Columnist.
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“...Telikin features a bold, simple user interface that's far easier for beginners than any Windows box.”
–From Hiawatha Bray, Boston Globe.
“I have had a keen interest in computers ever since I purchased my first Apple II more than three decades ago. The Telikin is by far the most user friendly computer I have ever encountered.”
–Robin Wulffson, MD on E Max Health
“It is, in our opinion, the easiest, most suitable computer for an older or un-computer savvy user. Telikin is an easy to use, all in one, touchscreen computer designed with seniors in mind.”
–Joyce Campisi, Pittsburgh's Nightwire Magazine
“What has impressed me about the Telikin PC was the ease of the set up and how quickly I was able to connect the computer to my wireless network. The computer is user-friendly and easy to maneuver.”
–Chris MacLellan, The Purple Jacket
“Last month, she received her first computer, a Telikin, and is now giving demos to her friends.”
–Dale Carter, Transition Aging Parents
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“...all the features are completely built in including video chat, email, photo sharing, virus protection, etc. Computer neophytes will appreciate that the computer is ready to be used straight out of the box I just plug it in and go. Plus, the large 19" screen makes for easy viewing. The Telikin is also easy on the wallet...the Telikin is a great concept if you have been looking for a low maintenance computer to bring granny online...”
–The Sisyphus Comments web blog
“Telikin has an elegant solution for keeping in touch with its easy to use all-in-one computer.”
–From Jessica McKenna, National Girl Gadgets Examiner.
“I just got the Elite 20 system for my mom and I want to say it is a very nice and easy to use system. Couldn't believe how quick it was to set up and love the 20 inch screen.
In a matter of minutes I had it hooked up, running on our cable modem, and she was sending email for the first time in her life... [T]he computer is awesome and was extremely easy to use.
First thing my mom said was it was very easy for her to read.
You have a great product.”
–Tony A., Evansville, IL
“I am so thrilled with the computer product and support system from Telikin!! Never before has it been so easy for me to get support and use a computer!
I'm in heaven!! THANK YOU !
Finally the computer world is open to me!!!”
–Judith F., Manchester, NJ
“Just wanted to say that this computer is the most incredible device I have ever seen in a long time, I placed the order for my father. Because now webtv service will no longer be working soon, Where do I start for $999.00 and having nearly all the capabilities and speed of a regular computer. But having the design factor modeled for a senior citizen shows the level of caring that Telikin has put into this system. Also a plus no anti-virus needed, speedy fast and easy to use my Dad loves his! Thank you Telikin also for your excellent customer support through phone and remote management! God Bless! You've made my Father and I very happy!”
–Jeffrey H., via Facebook
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“Kudos to the Telikin Team for crafting a solution for regular people. Yesterday the Telikin Elite arrived at Quail Haven Village for my 88 year young Mom. Out of the box, she said "It's beautiful". A manual ! Instructions ! How amazing is that ! Big colorful buttons ! Full Touch! A keyboard that you can actually see the letters ! As friends stop by..Mom says "Isn't it beautiful?"
Easy to get connected, easy to get going, just follow the instructions. I called the customer support line to help figure out something...an actual person answered, in English ! .. and then he took control of my Telikin and we watched him fix it. That's they way its supposed to be. Awesome!
As we were deciding to select a new computer to replace her corrupted XP PC, I was reluctantly thinking that we would be replacing it with a Windows 8 platform...(I was hoping for a Windows 7 platform) .. the typical Microsoft approach..which I have never liked. Operating Systems are not solutions...they are just plumbing for techies. Regular people, especially our seniors and now boomers, want solutions. Things that work...all the time. Just like a toaster.!
I'm 65 and retired from a big computer corporation. I am very familiar with high performance, reliable, distributed, easy to use systems that are centrally managed. Before helping Mom out, I was not aware of Telikin...but after searching for "computers for seniors" and landing on your page...I was so excited to see what you have done. It's perfect ! and its the exact same business model that I am familiar with. A locked down kernel for an OS, idiot proof, easy to use, a software release strategy, good hardware, always works, good doc, minimized from virus chances, central help, and most importantly...its a soup to nuts solution. And Mom thinks..."It's beautiful !". I think its elegant. Good Job Telikin Team.”
–Tom P., Wilmington, NC
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“Bought this computer for my mother who is mostly housebound and completely non technical...she has been emailing and skypeing family and friends. She told me that she feels less isolated and alone...thank you Telikin!”
–Debbie W., Needham, MA
“I received my Telikin with no problems. I kid you not, in the time it took me to make my morning coffee, I had my mom's computer up and running and her gmail downloading. I wanted to test it out and get it set up before reboxing it and giving it to her for Christmas (my kids want to give it to her at Thanksgiving instead of waiting for Christmas).
I've bought many electronics over the years and many computers, and never do they really live up to the hype or the allure of making your life simplier as portrayed in the slick advertising. I'm rather skeptical when it comes to electronics for that very reason. Well, you proved me wrong. After using the Telikin for about 2 hours I can honestly say that it does exactly what you advertise. In fact, your ads really do not do it justice because it's an absolutly beautiful product, genius in it's simplicity, and it works flawlessly. Beat that Apple!
So, after years of trying to help keep my mom "on line", after years of trying to provide her with tech support (with great frustration), after countless hours trying to dumbdown her PC to get rid of all the bells and whistles she doesn't need (and that just confuse her), after years of buying expensive virus protection and lugging her computer into the shop when all fails, after years of telephone calls at work from my mom saying her "computer is broke" because she can't remember how to get to her email - I have finally found something that will make my life so much easier and her life simplier. Between my business and my teenagers, I already have five PCs that I have to keep working and it's not easy. However, now I don't have to worry about also trying to help my mom with hers. This is an amazing product! When my home PC bites the dust, I'm going to replace it with a Telikin!”
–Kathy K., Gold River, CA
“Hello Telikin Staff, I have wanted a personal computer for a long time, but I did NOT want the complicated problems that can go with it. I am a senior and so I was cautious about this. I decided to get a 20" touch screen Telikin because this computer seemed to be less complex & easier for a senior to deal with. It was a very good decision. I got my computer & printer copier in Aug. 2011. I now exchange E mails with friends & family, do on-line searches, and one of my favorite things to do is to watch videos of my favorite artists. I really love the fact that Telikin can send me a blog from time to time with new information & it rolls right off the printer so I can look at the copy whenever I choose. Also when used as a copy machine I often do copies in color which I enjoy. Also Telikin has a very nice staff of people who can help if there are any questions.
Thank you Telikin. I believe you make a fine product and I enjoy it daily. It has really changed my life!”
–Carol S. "The Villages" Lady Lake, FL
“Hello Telikin Staff, I am a 79 year (old-young) lady. After using a Gateway computer and becoming frustrated with it, I decided I did not want a computer. Christmas of 2010, I received a Telikin as a gft from my daughter. I was not sure I wanted another computer.
The Telikin changed my way of thinking about a computer. I could not believe just how easy and enjoyable using a computer could be! The support team made such a huge difference as I could call and learn about it. The Skype feature, with built in camera and microphone, is wonderful! I talk to and see my 83 year (old-young) brother in Florida just about every day. I also talk to and see our grandchildren who live in various states. That is only one of the really terrific features of the Telikin. If I listed each feature, I would be writing a mini-book. Using the Web is so easy. I never thought I would be able to get so much interesting information.
Thank you Telikin people for a computer that I truly enjoy using and all the great new software you continually add to the Telikin. It keeps me in contact with my family and friends as well as keeping my mind active. Keep up the good work!!”
–Frances T. Easton, PA
“Tech Buddy allows me to see exactly what my mother sees...I can guide her or move the mouse myself...that has helped us alot.”
–Dale Carter of Transition Aging Parents
“...it's almost like a friend... I think Skype is wonderful...it's very clear... you feel like you could touch the person [you are video chatting with]”
–Dale's Mother Beverly
“...You must keep them hidden somewhere, because I can't find the same kind of service anywhere else. Thanks again, please pass along my gratitude to technical support for their patience! Best regards, ”
–Bonnie H. Fort Worth, TX
“Dad enjoys seeing updates about his grandson's volleyball games at college. Customer support has been very helpful the few times I have had to contact them. It is a great computer and a great service. I would recommend it to anyone!”
–Annemarie D., Oxford, PA
“The Telikin has had a major impact on my life. Using a computer is so much easier now with the touch screen, as I have limited use of my hand. I am on my computer every day video chatting with family and friends, watching movies, surfing the web, and sharing photos. The Telikin has helped me to stay connected and I can’t imagine not having it. I was introduced to The Telikin when our rehabilitation department at United Hebrew of New Rochelle invited me to be part of a research project with the Telikin company. I loved it so much, I called a relative and he bought me one and donated two to United Hebrew. They are in the library and now other residents can enjoy them too. Thanks Telikin, for creating a computer that brings the people I care about just a touchscreen away.”
–Pam L., New Rochelle, NY
“I am 83 years old and could never do in my 83 years what I can do now. Speak to my deaf niece and her deaf husband. They read my lips and we can have a nice conversation. They call every night and tell me good night and they wave and throw a kiss. I could never call them on the telephone before, because they cannot hear. I am so thankful that I bought this computer...”
–Hannah R., Louisville, KY
–Janet F., Punta Gorda, FL
“It’s easy to clean touch screen is fun and helps to reduce the carpel tunnel discomfort that I get after being on a computer.
I love the simplicity of my Telikin and how easy it is to navigate each function. The extra steps that I normally had to go through in order to search the web are eliminated with the quick links. A touch of a button brings me where I need to go. The calendar feature is so easy to use and I really appreciate the reminders on the notice board.
Having my own personal digital picture frame right there on the screen is great. I love walking past my Telikin and seeing my family and friends, so much better then a screen saver! The video chat, email, contacts and photos features keep me easily in touch with everyone. I proudly show off my Telikin and would recommend it to anyone!!!”
–Laura D., Hatfield, PA
–Doug V., Sellersville, PA
“I have been using Telikin for three months and find it to be relatively easy to operate for a novice using a computer. Information is very clear to understand and the screen is very bright and easy to see. The support from Venture Three is excellent and I strongly recommend this product.”
–Walter Z., Lansdale, PA
“As I am a 100 year old woman, what a blessing it is for me to have purchased the Telikin Computer. I am homebound and to have access to the outside world is indeed a miracle. The Technicians from Telikin, each and every one, have supported me in such an easy way to understand the Telikin. As I have low vision, I was helped considerably and the reading of my email, websites, and etc. I am eternally grateful to all the wonderful staff for helping me beyond my expectations.”
–Ida Chayet - Amazon Review (June 15, 2017)
“Excellent computer for seniors. I am a Linux system administrator, and I got this for my mother. She seems very happy with it. She has issues with short-term memory and is not technically inclined. I love the tech buddy feature! It works very well. The only thing that doesn't work well is video chat. Spent a lot of time with customer service folks, who were very professional, but due to the recent merger of Skype and Microsoft, the Telikin video chat interface won't work as advertised. Telikin says they are working on the problem and will install an update sometime in the future. Other than that, I am very happy with this computer, and so is my mother.”
–Amazon Customer - Amazon Review (February 12, 2017)
“For a senior who is not overly computer friendly, gets stymied and stops using it until friends/ family are available to help out and unscramble, Telikin is far and away the best. NOT for computer savvy users. Outstanding for those who need training wheels. Also their customer service line is focused around seniors, there are no 'dumb' questions. They can also remote in to the computer to address any issue. A 10+/10 for seniors who need a fail safe computer and outstanding support. A 3/10 for the average experienced user. (Suggest getting the larger screen, well worth the higher cost. Also noticed Telikin has periodic sales.”
–Raimu - Amazon Review (August 16, 2016)
“I bought one through Telikin directly, but I absolutely love it. I use it mainly to transfer photos and videos. It is so nice to see pictures on that big screen. I was disappointed that I do not live in the internet area to use their internet device, but would buy it if it worked in my area. The customer service there is wonderful. You don't have to be a computer genius to use this computer. It is very basic touch (or mouse) icon based. I watch DVD movies on it and save movies on my USB from online shows to watch on it too. The music CD's work great too.”
–Barbara L. Moran - Amazon Review (December 15, 2015)
“Purchased this model direct from Telekin. Happy customer; it works as advertised. My 87 year old mother is delighted with the sturdy keyboard, logical mouse, big fonts, and touch screen. It's also excellent for her in that only one window can be open at a time...she was overwhelmed with Mac and PC window proliferation. Easy to set up, nice and logical. If you are a seasoned computer person (I'm a Windows power user) the de-tuned system has very limited options and configuration...which of course is why it works. Purchased the printer closest to their spec at a big box store and it worked perfectly with zero configuration. (HP Envy 5530) Did not need to download drivers. The screen saver with a giant slide show of favorite photos is a bonus. Native email client works fine with gmail too. No crash, freeze, or other problems and it's been in place for a few months now.”
–John D - Amazon Review (October 24, 2015)
“Don't understand the bad reviews. Got this for a senior who is uncomfortable with a regular computer. It is exactly what was needed. Works like a charm. I know personally two people who are now online with their families over the Net who could not get a regular computer to work for them. Yes, it cost more than one you can get from Wal-Mart. But one from Wal-Mart is completely useless to them.....”
–moose409 - Amazon Review (August 11, 2015)
“My 76 year old mother-in-law loves this computer! She has absolutely no experience with computers so this is perfect for her. We also purchased the monthly tech support which she uses frequently. My wife is also able to remote in to her system when needed to help her if she has an issue. For simplicity this can't be beat. It's more expensive than a normal pc, but my father-in-law's pc with windows 8 sits unused as he is unable to grasp how to do the simplest tasks on it while my mother is now using facebook and email. She now is in contact with family members in Great Britain she hasn't heard from in over 20 years thanks to the ease of use of this Telikin. Well worth the extra money for the ease of use for seniors.”
–Jill H. - Amazon Review (March 22, 2015)
“The Telikin Elite ll - 22" Touchscreen Wow! Computer is excellent and practical for business or personal use - for any age. It contains the essentials, extras (DVD, CD, photos, weather...), and is easier to use. The free telephone computer Support has been patient, available, and has a can-do attitude. For example, (1) Although my business website was not directly, identically transferable, the Support built a new, similar website (that required a small website fee), and (2) My other MP3 player was not compatible but the Support found an (inexpensive) Eclipse MP3 player with memory card that downloaded songs. Also there are some reasonably priced HP printers/copiers that are compatible with this computer. The set-up was simple, my e-mail transferred easily, and all documents sent have been readable (not so with my Dell Computer). It is a time-saver for shopping online, etc... since it is well-organized and does not freeze.”
–Vicky G. - Amazon Review (February 21, 2015)
“This computer does not need any virus scanning programs, such as McAfee or Norton. The Linux operating system is resistant to viruses, so you will save money by not needing to purchase any of that. It also comes with a built in word processing component, so you won't need to purchase additional word processing software. The only thing we were not expecting is that, at this point, the printer must be hooked up to the Telikin computer using a USB cable. I bought an HP wireless printer, but this computer can't connect wirelessly to the printer. The computer DOES connect wirelessly to the internet though. My mother loves this computer with the large print touch screen (comes with a touch stylus to avoid fingerprints) and large print keyboard. The images are VERY clear and high quality.”
–JB - Amazon Review (December 30, 2014)
“my sisters and brothers and I bought the Telekin for our mother's 90th birthday present. she had been asking for a "grandma computer" that she had seen on TV. We have bought her computers in the past, Windows and Mac, and they were always too complicated for her. But she loves the Telekin and is busy sending e-mails and saving photographs and watch old TV shows on YouTube.”
–James A Civarra - Amazon Review (April 14, 2014)
“I had already bought this computer for my 98 year old father and after seeing how easy to was to read and use, I decided to get one for my mother-in-law who is 92 and uses the computer a great deal. She was thrilled with its speed, and genuine simple operational format.”
–Vivian Lobel - Amazon Review (March 13, 2014)
“We tried all the tablets and notebooks, they were all too complicated and had more capability than he was looking for. He only wanted word processing, email and internet. The Telikin arrived, we set it up, and he was in business. He turns it on every day and is able to order sheet music, and he can easily learn more new songs for his hobby of entertaining in nursing homes.”
–Readsalot - Amazon Review (December 19, 2013)
“I have had my Telikin for about a week now and I love it. I have a Mac Mini for the heavy stuff, but for web surfing, email and chatting it is great. Simple to use and you aren't alway being bugged by upgrades and updates. Once you learn to system, it doesn't change every few month. You don't have to put all those extra duties like a Windows Machine. I use all four of my email account on it. One review said it doesn't run Windows. That is the beauty of the Telikin. It is a limited use machine, not a jack of all trades. I don't use one tenth of the stuff I have available on my Mac. I love the Mac but why should I pay for all that stuff I don't need or use. For its target users, I think it is great. I would recommend it to not only seniors, but anyone that wants a basic computer that is simple to use and don't have all the bells and whistles of a main line machine. Before you were locked into Windows or Mac. Now you have a third choice. Also the support is great, all stateside personnel.”
–Jon E. Brubaker - Amazon Review (November 21, 2013)
“I bought this for my 89-year old mother who had been using WebTV for many years with a dial-up connection. When she was informed that WebTV was going to cease to exist in September, she was afraid she'd never be able to operate a computer. It is amazing how fast she has gotten accustomed to high speed internet, Skype, and now even Facebook! With a little help in the beginning she is becoming more and more adept at using it. There is a great feature called Tech Buddy whereby I can log in and access her computer and move the cursor around myself even though I'm in Nevada and my mother is in Texas. This computer is fairly simple to operate and with the ability to enlarge the font as needed my mother, who has macular degeneration, is able to see everything she wants to. I highly recommend this computer.”
–Karen G - Amazon Review (September 21, 2013)
“This computer is great for older parents who mainly want to have email and web access. It boots up to the home screen with large buttons that always stay on the left side so the user can always get where they want to go. I like that the user can use the touch screen or mouse or alternate to move around the screen. The 18" is definitely large enough, so the larger screen was not needed for my parents. I work in an older adult community and will definitely recommend this to our residents.”
–Nanette - Amazon Review (September 18, 2013)
“This is a wonderful computer if you are not going to do much. For the older generation there are no complaints. It is very user friendly. No cords to mess with, and the simple touch screen is pretty much self explanatory. I would reccommend this product.”
–Amazon Customer - Amazon Review (August 18, 2013)
“I love this computer. My Dad bought this to learn on and it's very easy for him to use. I love the fact that I can be his buddy and guide him when he has trouble. The only thing that I found that was a little confusing to understand was the way you have to bring up your saved pictures. I would recomment this to anyone and I may just buy one myself.”
–Vickie Little - Amazon Review (August 2, 2013)
“ok, this is possibly the best purchase i have ever made. My mom 88 , just lost her husband of 66 years and is sad beyond belief. my dad had a computer, i have a tablet, my sister has an ipad and we have all tried to get my mom interested in the technology to give her a vehicle to participate with all her children and grandchildren. this is the one that has drawn her in to enjoy what technology has to offer. she does not fear that she will fail because she sees how easy it is to understand. she wants to try because she is not intimidated by it. i don't care how good an interface is, if a person is intimidated and feels stupid using it, they will not even try. my mom loves her telikin and i am so happy that it works for her. thanks you for giving my mom something to look forward to each day. the facebook pictures, video chat and email are all so fun for her. and she loves the news and calendar feature as well. she did email me and say "typing is hard, but thanks for helping me, love, mommy" she likes the keyboard better then the touch screen for emails and she is learning to use it. thanks again for helping me to help my mom through such a tough time.”
–Frances R. Sorem - Amazon Review (June 19, 2013)
“This computer was just perfect for my mother. My mother knew the basics to a window based operating system and was capable with a computer but was intimidated by all of the software updates, etc. Fear that she would mess something up. She is able to get on this computer and browse the internet, send emails, share photos, etc., without the fear of having to do software updates, worrying about virus's, or just messing up her computer in general. Seriously, albeit this computer is limited in the fact that you cannot open multiple browser windows or add additional software...it is just perfect for the person that doesn't want any responsibility for those actions. She knows it's restricted but that is perfect for her. She had a window based desktop that she rarely used....to now turning on her computer on a daily basis and checking her email! BTW she now even has a facebook account! Also....I would guess it depends on your internet provider but her you tube video response time is great! My husband and I are contemplating getting us one!”
–Judy Cartwright - Amazon Review (December 4, 2012)
“Excellent product. I ordered this for my mother who simply can not understand regular computers, and everything the sales brochure said about this product was true. It did only take 5 minutes to set up, and it is beyond user-friendly. I wish my computers were as easy to use as this one. I did contact the help group once with a question, and they were very friendly and helpful. My mom is able to use this computer all by herself for accessing the internet and e-mailing. It is a bit pricey as far as computers go, but well worth it to watch my mom use it without being frustrated.”
–sefekh - Amazon Review (October 30, 2012)
“One year ago, we gave my 71-year-old mother an android-tablet (which I setup first and shipped to her) as entertainment and to be able to see her family's facebook pages, e-mail, etc. As a result of 50+ years of rheumatoid arthritis (diagnosed when she was 16) a touch-screen, using a stylus, was imperative. Surprising us all (the woman never used a computer in her life, and still types invoices for a family business on an old electric typwriter) she used her little 8-inch tablet CONSTANTLY. Yes, she plays Words with Friends, Angry Birds, a few non-revenue gambling games, watches Netflix, etc.
Now, I'm fairly tech-savvy, and subscribe to the "do it without the book first" modus operandi. In less than 20 minutes, out of the box, we had the Telikin up & running, connected to wifi, facebook, e-mail, and she was able to do most basic tasks without help. Seriously... If I had given her a laptop... a MacBook, even... do you suppose that would have been the case? No. I'm in the graphics industry, and have run both Mac & PC... I have a bit of experience here.
I did have to call tech support once regarding my facebook photos not showing up in her gallery. Want to talk about good customer service? Three thumbs up (that is, if I had a third thumb). They answered fast, spoke english, were courteous, and SOLVED the problem. How about that?
A few things which clearly differed from the tablet: No Netflix. this IS a bummer, but there are a number of streaming video services which the Telikin handles just fine. Hopefully, in the future, they remedy this issue. Games: Both Angry Birds and Words with Friends must be played on the Telikin using a web-based interface (as opposed to an app) I created bookmarks to the facebook versions of both and linked to her facebook login. They had a learning-curve of about 15 minutes, and work flawlessly.
One exceptionally cool feature -- the Telikin automatically imports her facebook friends AND their photo albums (depending on their permissions restrictions) which means grandma can now see all new photos I upload to my facebook profile, and can even save them to a folder that the Telikin uses as a screen-saver. Kudos, Telikin. Grandma now has a 20 (or 18)-inch HD digital-frame... Well done.
I don't work for Telikin. I have no financial interest in blowing their horn. After spending a substantial amount of time researching tablets, realizing the iPad would be great (I own one), but was still a bit small, a bit buggy, had to be updated, etc... I think the Telikin, with it's few minor limitations, is the best choice for my mature, but still-on-the-ball mom. Hands down. I now receive coherent e-mails from my mother, and she gets to see my uploaded photos right away, without the long phone-call where I try to explain how to open an attachment. Did I forget to mention TechBuddy? Skype? Those work too... without issue. It's worth the money, especially if you live some distance from your parents... grandparents... whatever. Telikin has earned my respect & review... a rare thing, indeed. ”
–In Illinois - Amazon Review (October 18, 2012)
“Over the years I've looked at several computers which were "senior friendly". In the past, they all pretty much were shells over Windows, which essentially added another layer of code that could go wrong. This computer is Linux-based, and everything is coded from the ground up for senior use.
Although my mother is not a complete technophobe, she is not comfortable with technology, and my father retired early rather than deal with computers in his business, so he would never allow one in the house. A couple years ago she bought an HP laptop and hired a woman to help her set it up and learn how to use it. SInce the woman was a senior herself, we thought this might work out ok. It has been a disaster. There were so many cautions and "don't do this" and different menus involved that she would get frustrated and eventually quit trying. Add to this trying to deal with at&t's email system and she hasn't gone near it in months. A couple weeks ago she decided to give it another go and things turned into a complete farce, until I finally figured what the consultant had done and also determined that there is an apparent fault in the keyboard.
Then my mother spotted this computer in the aarp magazine (it is marketed there under another name -- but it is the same machine-at the same price,). When it first arrived and she opened the box and saw cables and a keyboard box she felt a little intimidated and was ready to send it back, but she called the company and calmed down a bit, and then told me about it and showed me the ad. When I went online I realized it was the same machine that was getting good reviews and that nothing else out there seems to be in the same class, so I convinced her it give it a try. There is a 60 day trial period, during which she gets free "VIP" service, which normally runs about $10 a month.
On the day I was set to help her set it up, she opened the box, and, following the pictures in the manual (which runs to almost 100 large-type pages), had everything connected before we got there. While she and my wife were talking, I had it up and running.in about 10 minutes (or less). We set her up with a new gmail account and within a few minutes she was in front of the machine.
To begin with, she was impressed with how bright the screen was (although it can be adjusted) and how easy everything was to read. When I showed her how she could navigate using the touch screen buttons down the left side she was thrilled. She was happy that she didn't have to log in (you can set it up for different users but we didn't need to) The web home page has links to pretty much the web pages she'll most need, but additional sites can be added. All the links are at least one inch buttons and logos as well as names and, of course, operate by touch. She was pleased that she doesn't need to use the mouse and only needs the keyboard when actually putting information in.
We had a minor issue with email and called the support number. They are open until 8pm eastern time and we called at 7:55. After about a two minute wait, the US based support person answered. You could tell it was end of the day, but the person talked us through the issue. Try calling any other computer company five minutes before tech support closes and see how far you get.
When you do need to make changes in settings, sometimes they take a while to propagate and you think they haven't taken effect, but they have
We walked my mother through the menu system and showed her how to shut down the computer, then had her re-start it and play a game of solitaire. I told her to practice using the touch screen (she tends to press harder than necessary but remove her finger too fast) by playing with the game, and also to practice her mouse skills (which she'll still need on some web sites) The important point we emphasized is that she can't hurt the machine or lock it up. If she gets in any trouble all she has to do is hit the "home" button at the upper left and start over. She's already spent more time with this machine than she ever did with the laptop;
And that's the important point. This review has already rambled on too long, but there are many features of the operating system that were clearly thought through for seniors and those uncomfortable with computers for whatever reason. And you can't mess it up. That, more than anything else, makes it worth while for my mother. All software, security, and system updates are sent automatically by the company, so there are no annoying popups or emails.or concerns about how to download and install.
I've seen complaints in other reviews about the cost of this computer because the physical machine could be purchased for half the price and installing outside programs is basically not possible. These completely miss the point. The simple, unbreakable OS with all the basics (email, web, skype, basic office applications, pdf reader and more) on a large bright touch screen and support that is geared toward novices and actually answers the phone are the whole point of this machine. That is what you are paying for, and, in my estimation it is well worth it. ”
–Robert Riley "Information Seeker" - Amazon Review (August 3, 2012)
“My mother was given a regular computer a while back and was utterly frustrated by it. At age 80 she couldnt even master email on it. She was lost. I was a little skeptical about the Telikin after reading one of the reviews. However, at Christmas, the family gave her one as a gift. I was amazed at how much more quickly she picked this up. Now she emails me regularly, Is able to save photos, listens to Pandora effortlessly, bookmarks favorites, plays bridge online, and surfs the web. It is a lot more intuitive than a regular computer. I even enjoy using it when I come to visit her. She is very set in her ways though. I was just trying to teach her to use the middle scroll dial on the mouse and she insisted that the best way to scroll was by dragging the scrollbar on the right of her moniter with her mouse. LOL. Mother knows best. I highly recommend it for the elderly.”
–Quiltbat - Amazon Review (July 10, 2012)
“At last a computer that is easy for me to use. a keyboard that is easy to read. I am 86 years of age and this is the third computer I have had, and by far the best. It also helps me not having the third party installations.I was getting awfully tired of all those unwanted ads. The opportunity of using a touch screen as well as a mouse is a great feature also. ”
–Elise Smith - Amazon Review (June 17, 2012)
“Really pleased with the Telikin! We purchased this for my mother-in-law who doesn't have a clue about a computer. We are geographically separated. While together, I was able to quickly set it up... get her an email account, facebook acct, skype, etc. Once that was done, we were able to get show her how to use the computer and then she did the functions for herself! The user interface is perfect for a non-computer literate person - it just makes sense! The touch screen is responsive and layout is intuitive. My only word of caution is that whoever is setting it up must have more computer understanding than the intended user. The non-windows/non-MAC OS will not recognize any CD/DVD containing the needed setup/installation .exe for routers, printers, etc. It is really important that you have a PC/MAC to establish the wireless service and then the Telekin will gladly join the network. This is apparently the trade-off that you make to get a system that the end user doesn't have to worry about viruses & the like. So far, she is very happy & we are finally able to communicate with the latest technologies. Perfect for the senior citizen.”
–M. Monahan "chelle" - Amazon Review (June 5, 2012)
“Believe all of the glowing reviews. Telikin has perfected the interface and hardware for seniors. And they didn't leave any useful applications out; Pictures, Skype, Facebook, Weather, Mail... I grin at the home screen notifications that tell you everything you need to know in one place. Usually I don't do reviews even when requested, in this case I went out of my way to write this one, before I was asked. This purchase was for my sister in law, can't wait for my Dad's MS XP computer to fail so we can get him one of these. Oh, and I just tested the power consumption, less than 30 watts! Leave it on all day without having to worry about paying your electric bill.”
–mike4bev, - Amazon Review (May 11, 2012)
“My mom has had an Apple PC that was supposed to be easy to use but it is always doing something unexpected and as a result, she was constantly frustrated and hardly ever used it. It collects dust.
By contrast, the Telikin has a tight controlled interface system that is complete with features so she is not messing with installing software, answering questions in weird pop-up windows or getting confused with program windows that appear and are then gone (in the background). This thing is very easy to use and you just touch the screen or use a mouse. The e-mail is simple, the automatic Face-Book photo integration is just awesome and new F-B photos by her friends now magically appear on the photo albums. Mom checks the news, weather, email and her calendar every morning now. It is fun to actually communicate with her via e-mail a few times a day, finally. Even the grand kids email with her now from the East Coast.
The free video chat (Skype) feature is the easiest implementation to use I have seen. We cannot believe how simple it is for her to see the grand-kids and talk to them 3,000 miles away for Free with just three touches to the Telikin's screen. This PC is so cool! This has opened up the world to her, literally. We have relatives in Europe that she now connects with regularly via Video Chat and FaceBook. The touch screen is intuitive to use and it looks great in her kitchen. Everything, like email and contacts, links to the other programs. Even the easy to see keyboard is designed for seniors.
But perhaps the best feature is the Tech Buddy. If she has a question or is confused, she just calls me and I link to her PC with mine over the net. With this 'Tech Buddy' feature, I can see what is on her PC desktop and I just walk her through it while I'm at home or at work. She is actually getting pretty independent now after a few weeks. So glad someone invented the Telikin and solved this problem that novice PC users have!
In conclusion, if you need a high powered business or game PC, this is NOT for you. But if you want a simple PC that has all the needed features and games for the modern world but with a super easy & simple point and touch interface, then this is the one to get! Highly recommended for PC newbies and seniors. My mother in law is next on the gift list!.”
JerrySPA - Amazon Review (February 10, 2012)
“My husband's elderly mother wanted a "simple computer" so she could use email and the Internet to stay in touch with family and friends after moving from one coast to the other recently. She is not at all technically adept and had only a little experience using a computer in the past fifteen years. We didn't think there was a "simple computer" and had resigned ourselves to trying to help her learn PC basics, and then we read about Telikin. Wow--it sounded too good to be true! We ordered it for her. My husband has done most of the "training" and helping her learn how to use it, but so far she has been emailing successfully, checking news and weather around the country, saving photo attachments to her albums--and she has only had it for a couple weeks! As she becomes more confident, he will help her do more with it. The touch screen and easy navigating are just what she needed as she had a good bit of trouble navigating with the mouse. At this point, we couldn't be happier with the Telikin.”
MaryinOLY - Amazon Review (August 31, 2011)
“Purchased the Telikin after reading an article / review in our local newspaper... This desktop computer delivers what they say... User and senior friendly, easy to set-up and go! My mother is a first time computer user, and is very pleased with Telikin.”
Shari L. Martin (Honolulu, HI) - Amazon Review (July 6, 2011)
“Others will cover functional details better than I can. This review will focus instead upon my experience in purchasing this product for my mother, who is now 90 years old. She had been using MSN WEB-TV for the past eight years or so, but locally it had become too slow. She wanted something better and had planned to purchase a laptop and cable internet on her own.
While my mom is pretty smart, she has never commanded a mouse and she has pretty severe arthritis, so I knew I had to seek an alternative. That was to be the Telikin.
Over the past 10 years, I have purchased three laptops. The first two each cost $2500+. The most resent, an ASUS, was around $700, and so I figured I could afford to spend that much on mom even though I didn't have a good track record and only the word of Rachel Ray to go on. I wanted to wait a few more years to see how this start-up company would pan out, but I realized my mom was 90, and I wanted her to have it now to enjoy it while she can.
So that's what went into this leap of faith. I wasn't disappointed, Rachel Ray. It is "the coolest thing ever.” at least so far.
The design is very beautiful; you can put it anywhere you might place a photo-frame. It has a huge 18.5" touch-screen display with beautiful, bright color and resolution, including integral speakers, camera, and microphone; video-chat ready. And the computer is part of the touch display. A nice white, color-coordinated keyboard and mouse are included, but my mom loves the touch screen.
While it has dual processors, 2GB RAM, and a 350GB HD, this computer isn't about number crunching. If you are into multivariate statistics, this isn't for you. But if you are mainly interested in surfing the net, e-mails, facebook, pictures and videos, keeping up with friends and relatives, tracking the weather and the news, watching DVD's in HDR, and watching your calendar of events, then this might just be the computer for you and your family, regardless of your age(s).
Along the left side of the touch-sensitive display, you have the following selections: Home, Video Chat, EMail, Photos, Calendar, Contacts, Weather, News, Web, Games (nice selection), and...
"More" which includes currently a calculator, units converter, DVD player, File Manager, PDF reader, stopwatch, and timer (many of these useful in cooking, which may in part explain Rachel's reaction.)
Within 24 hours, my 90 year old mom was loving this device. She is even committed to trying to learn how to control a mouse, but she realizes that is irrelevant to using this system. At every screen, she can use the + and - magnification icons to enlarge the screen when necessary for her, and everything is legible and accessible. But "easy to use" is the key point, not necessarily "elderly". This will be well received by anyone who wishes to use a computer for the above applications.
You cannot download applications software. The trade-off is, in part, you don't have to worry about viruses at all, and the seller updates yours software for you. But it is strictly limited to the applications provided, though one has unlimited access to web surfing insofar as I can see."
Update: 2 Weeks (July 2011)
"Update after two weeks: My mom is loving this computer. No issues. She called customer service once to make a suggested improvement, and they told her it would be imminent and automatic. Even just after we got it installed, her voice over the phone sounded so much more up-beat. My sisters and everyone who calls her said so. I am so glad we got this for her. What a great product; what a wonderful company. We're now talking with the nursing home where my wife's father recently passed away to see about getting a couple of these put in there in his name. I'm tellin' ya; this is a great design, and I know it will go far. But I want to emphasize yet again, when people have come over and tried mom's computer, they say, "Geez! This is better than our computer." And they are like, you know, middle-aged folks. So this isn't just a computer for older folks, it is, like I said before, finally a realization of design concept for everyone that finally will realize the main purposes we all use these devices. This is a great device for any family."
Update: 3 Months (October 2011) Stardate October 16, 2011:
"Just left Mom's house. She says this is the best thing she's ever had. 91 years old young. Me and my sisters are able to send her photos, video conference, send all the video links... It's wonderful. And she has used the great technical support from Teliken on her own and reports are they are so very helpful. So I think this is an amazing piece of technology, not just for the elderly, but also for families who want to have a "family-friendly" central computer that is totally accessible to everyone and safe from viruses etc. This is it."
"As of today, many months later, thank God mom is still alive. She is so much appreciating the ability to live in her home independently at 91 years and we get and send her e-mails daily and picutres and videos on the net. And she has had great support from the folkes a Teliken. I'm just so happy they have provided this technology to us so that we can make it available to Mom to keep in touch from Chicago to Ohio in her later years. The Teliken is an amazing and so well implemented design. It really is."
Update: 9 Months (March 12, 2012)
"Shortly after writing my last update, mom had a significant heart attack. But after a stint and physical therapy, she came back home in January and is now doing everything she did before, including, of course, using her Telikin daily. During her time away from home, the one thing she said she missed was her computer, and she asked us to use it to send e-mails to her friends telling them about her progress. I will reiterate: This is a wonderful design for folks like my mom, and a product we can highly recommend.”
Chicago John - Amazon Review (June 30, 2011 - March 12, 2012)